Kia ora
I have a problem.
I bought a C10 a few weeks ago and am having a problem charging.
In my garage I have a 7kw EV charger from Evnex (NZ and Australian brand). The charger used to work on my Peugeot e2008 and charge at 7kw, but since I changed to Leapmotor, it's maxed at 1.4kw, regardless of the time of delay. Im not any restriction regarding electricity pricing and loads, and the electricity company is saying its not a problem at their end.

Evnex have said the following:


"Looking at the charger's settings, there are no restrictions from the charger side; it is set to offer 32A to any vehicle plugged in.

The charger can only offer current to the vehicle, but can't force it to take it.

I have reset and rebooted the charger just in case, but from our side, it seems that the vehicle is only requesting 6A. Can you please check your vehicle's AC charging settings and make sure it is set to charge at 32A or has its settings set to max?

It looks like the vehicle thinks it is charging on a three-pin plug and only requesting 6A current from the charger, even though the charger is offering 32A."

So my questions are:

Has anyone else had this problem?
Has anyone got a solution as I csnt find a solution, certainly not in the app, car or manual?

Thanks in advance.

D

Do you have a charging plan set in the Leapmotor APP

Are you using the cable supplied with the C10 or is it a tethered charger?

Do you have the load clamp installed with your charger?

 

Thanks for your reply.

I have the Leapmotor app set to a time schedule. Tried this as well as starting at different time and also just starting via the EV charger app.

My EV charger is tethered, haven't tried the cable charger.

Don't think I have a load clamp, but I've also used the EV charger without items such as heaters, oven, dryers being used.

 

Please check if you have this option turned on - Safe Current Limit.
This will limit your charging speed.

 

Thanks Gan. Where is that setting, as I don't think I have seen it?

Thanks

 

On the Car Infotainment screen, look for “Charging” Option (this is available on LeapOS 3.40.32).